Article

Argyropoulou, Maria, Zissis, Dimitris, Korfiatis, Nikolaos ORCID: https://orcid.org/0000-0001-6377-4837 and Zampou, Eleni (2023) Horizontal collaboration in the last mile distribution: Gauging managerial response to disruption and abnormal demand. Benchmarking, 30 (2). pp. 460-474. ISSN 1463-5771

Benioudakis, Myron, Zissis, Dimitris, Burnetas, Apostolos and Ioannou, George (2023) Service provision on an aggregator platform with time-sensitive customers: Pricing strategies and coordination. International Journal of Production Economics, 257. ISSN 0925-5273

Bhattacharya, Arijit ORCID: https://orcid.org/0000-0001-5698-297X (2023) Achieving sustainability in supply chain operations in the interplay between circular economy and Industry 4.0. Production Planning & Control, 34 (10). pp. 867-869. ISSN 0953-7287

Cai, Wenjie and McKenna, Brad (2023) Power and resistance: Digital-free tourism in a connected world. Journal of Travel Research, 62 (2). pp. 290-304. ISSN 0047-2875

Harrington, Tomás Seosamh and Srai, Jagjit Singh (2023) Designing a ‘concept of operations’ architecture for next-generation multi-organisational service networks. AI & Society, 38 (6). 2533–2545. ISSN 0951-5666

Karatzas, Antonios, Papadopoulos, Georgios, Stamolampros, Panagiotis, Raja, Jawwad Z. and Korfiatis, Nikolaos ORCID: https://orcid.org/0000-0001-6377-4837 (2023) Front- and back-end employee satisfaction during service transition. International Journal of Operations & Production Management, 43 (7). pp. 1121-1147. ISSN 0144-3577

Li, Xinwei, Tse, Ying Kei, Zhang, Minhao and Phi, Hoang Dinh (2023) Impact of relocation strategy on brand trustworthiness and word-of-mouth: Experimental vignette research on the US fashion industry. International Journal of Production Economics, 257. ISSN 0925-5273

Li, Xinwei, Xu, Mao, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2023) Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70. ISSN 0969-6989

Tsolakis, Naoum, Harrington, Tomás Seosamh and Singh Srai, Jagjit (2023) Digital supply network design: A circular economy 4.0 decision-making system for real-world challenges. Production Planning & Control, 34 (10). pp. 941-966. ISSN 0953-7287

Tsolakis, Naoum, Harrington, Tomás Seosamh and Singh Srai, Jagjit (2023) Leveraging automation and data-driven logistics for sustainable farming of high-value crops in emerging economies. Smart Agricultural Technology, 4. ISSN 2772-3755

Tsolakis, Naoum, Zissis, Dimitris and Tjahjono, Benny (2023) Scrutinising the interplay between governance and resilience in supply chain management: A systems thinking framework. European Management Journal, 41 (1). pp. 164-180. ISSN 0263-2373

Zissis, Dimitris (2023) Information sharing through digitalisation in decentralised supply chains. Annals of Operations Research, 327 (2). 763–778. ISSN 0254-5330

Book

Forster, Johanna ORCID: https://orcid.org/0000-0001-6729-9965, Lettice, Fiona ORCID: https://orcid.org/0000-0003-1304-4435 and Little, Benjamin ORCID: https://orcid.org/0000-0001-5705-7719 (2023) 'For the Region; of the World':UEA's 60th Anniversary Civic Charter. UEA Publishing Project.