Batista, Luciano (2009) Book foreword. In: Customer Knowledge Management: People, Processes, and Technology. Premier Reference Source . IGI Global. ISBN 9781605662589

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Item Type:	Book Section
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Luciano Campos Batista
Date Deposited:	12 Apr 2012 08:06
Last Modified:	24 Aug 2026 23:02
URI:	https://uea-test-2026.eprints-hosting.org/id/eprint/38681
DOI:	10.4018/978-1-60566-258-9

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